TERMS & CONDITIONS:

Version 1.0 / Last updated 3rd February 2025

 

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.

No guarantee is given of the accuracy or completeness of information on these pages.

In the Terms and Conditions the following definitions apply:
“Company” means The Calme Wellness Clinic
“Customer” means any person that has purchased or made use of one of our yoga trainings, workshops or retreats.
“Yoga packages” means any item that provides the client with access to our products/services.
“Products/services” means any of the products/services offered to clients of the company as published on our website(s).
“Terms and Conditions” are as defined here.
“Website” means www.calme-wellbeing.com, there are no affiliated websites.
The Terms and Conditions are incorporated into the online booking system.
The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members.
The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

 

AGE RESTRICTIONS:

If you are 18 and above you are able to attend any of our classes, workshops and programmes
Anyone under the age of 18 is unable to participate in public classes, workshops and programmes at The Calme Wellness Clinic.

 

CANCELLATIONS:

In the event of the Company cancelling a Retreat/Workshop/Training Programme we will refund Members all deposits and payments they have paid. We cannot however compensate Members for travel costs incurred. In the unlikely event that we must cancel a Retreat/Programme due to force majeure (including but not limited to; weather, natural disaster or political upheaval) we cannot guarantee a refund. To cover these risks, we highly recommend that Members are aware of this prior to booking sessions.

 

Cancellation of classes or training programme sessions due to unforeseen circumstances may occur. For Teacher Training additional dates will be added if a cancellation is necessary. The Company reserves the right to cancel classes or sessions due to unforeseen circumstances that may occur. The House of Yoga reserves the right, at its discretion, to change or modify the schedule, move classes on-line or offer usage of a different studio/location.

 

FITNESS & HEALTH:

Customers are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The Calme Wellness Clinic reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
Customers with the following conditions should not attend trainings, retreats or workshops: low/high blood pressure and cardiac irregularities. If there is any doubt, the Member should consult his/her doctor. Customers must notify The Calme Wellness Clinic of any circumstances affecting their health which may be exacerbated through continued practicing. Members must complete a Health Declaration prior to participating in Yoga Classes so that the Coach may adapt any movements or be aware of conditions which may affect the members ability to fulfil yoga and physical movement.

SAFETY & HYGIENE:

Members if doing online yoga classes must have a suitable area or space where they have room, when their yoga mat is placed on the floor We recommend a carpeted area or soft flooring. The responsibility of safety is with the member themselves whilst in their own homes.

GENERAL GUIDELINES:

Customers are required to give written notice to the Company of any change of address, email or contact number. Failing such notice, all communications shall be assumed to have been received by the Member within 5 days of mailing to the last address notified to the Company

The Company reserves the right to refuse admission to a training, retreat or workshop
A person who is not a paid customer has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of a training agreement or use any of

 

 

the facilities provided by the company
The Company may, if a customer so wishes, communicate with the customer by electronic

 

mail (“email”). By providing an email address to the Company, the customer consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The customer also accepts any risk that email may not be a fully secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Customer in this manner.

 

LIMITATION OF LIABILITY:

The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the Company shall not be liable for any loss occasioned by such alterations except insofar as loss is by law, incapable of exclusion.
It is the Customer’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme that they follow or class that they attend. Customers accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any programme or class. The Company accepts no liability for loss or damage to property or injury of Customers on any Studio premises or outside the Studio except insofar as such loss, damage, or injury is by law incapable of exclusion.

PRICING OPTIONS Ts&Cs

1. All purchases are final. The Calme Wellness Clinic does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

2. All trainings, workshops and retreats are non-transferable and may not be shared. Anyone found to be sharing will be denied entry and forfeit their place permanently.
    

LEAVES OF ABSENCE
Due to medical disability or exceptional circumstances, a leave of absence will be granted. In this event, the student will have the opportunity to join the next available training. Where applicable students may need to pay the difference for this training. Each circumstance is reviewed individually.

ATTENDANCE All classes will start on time and students are expected to be present and ready to participate at the appointed starting time. Students will not be allowed to join the session if they arrive more than 10 minutes late. Students that need to make up hours will be expected to pay a fee to join another course

 

 

fee/deposit)
/ No refunds will be made after the programme start date

 

 

STUDENT FEEDBACK AND COMPLAINTS
We welcome feedback as we know that any feedback helps to improve not only us as individual facilitators but as a team and training programme. Complaints may be presented to the facilitators, at which time they will do their best to come to a solution that supports both sides